Emotional Intelligence 2.0 Cheat Sheet by Travis Bradberry, Ph.D.

Emotional Intelligence 2.0 is one of the most important books I have ever read. It has helped me work on my thoughts and behaviours more than any other book I have read.

I subscribe to the TalentSmart Emotional Intelligence Newsletter. Travis Bradberry, Ph.D. is the writer for the newsletter.

"Whatever the mind can conceive and believe, the mind can achieve." What if you read this each time you made a phone call, or texted, or received a call? Imagine the possibilities of auto-suggesting this into your mind hundreds of times per day.

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about emotional intelligence 2.0 cheat sheet

(EQ) is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships. Research with more than 500,000 people worldwide has shown that:

90% of top performers are high in EQ.

EQ is responsible for 58% of job performance, yet just 36% of us can accurately identify our emotions as they happen. People with the highest levels of regular intelligence (IQ) outperform those with average IQs just 20% of the time, while people with average IQs outperform those with the highest IQs 70% of the time.

EQ is comprised of four skills. Anyone can increase his or her EQ with perspective and practice. 

The best leaders have high EQs. You can make your leaders the best by following these simple steps:

BEGIN WITH A TEST: Self-awareness is the catalyst for increased EQ. You can’t improve without an objective understanding of where you stand today.

CREATE AN ACTION PLAN: A conceptual understanding of EQ isn’t enough. You need real, specific advice to follow.

PRACTICE: Practicing new, more effective behaviors actually builds new neural pathways in your brain. These pathways make it easier to repeat these emotionally intelligent behaviors in the future. Without the repetition that comes with practice the pathways will not form and you will not change.

BUILD A CULTURE THAT PROMOTES EQ: Have everyone in your team, department, or company read EQ related books. Reading together facilitates open and constructive EQ discussions.

Everyone should keep their test scores private, but make their goals public. Research shows that goals stated publicly are achieved at a much higher rate than those kept private. When people know which strategies their colleagues are working on they tend to share insights that help their colleagues along. Consider providing formal training and executive coaching to advance people’s development of their EQ skills. A TalentSmart consultant will be happy to assist you in selecting the methods that will best suit your pressing needs (feel free to call us at 888.818.SMART). 


Travis Bradberry, Ph.D.

Dr. Travis Bradberry is the award-winning author of Emotional Intelligence 2.0 and the cofounder of TalentSmart, a think tank and consultancy that serves more than 75% of Fortune 500 companies and is the world’s leading provider of emotional intelligence tests and training. His bestselling books have been translated into 25 languages and are available in more than 150 countries. Dr. Bradberry has written for, or been covered by, Newsweek, BusinessWeek, Fortune, Forbes, Fast Company, Inc., USA Today, The Wall Street Journal, The Washington Post, and The Harvard Business Review. 

Read original Emotional Intelligence Cheat Sheet article here